Refund & Cancellations

  • All mulch, rock, and material sales are final once delivered. Because these products cannot be recovered or returned, no refunds will be issued after delivery.
  • Orders canceled 24 hours or more before the scheduled delivery time may receive a full refund.
  • Orders canceled within 24 hours of delivery may be subject to a cancellation fee.
  • If a customer refuses delivery upon arrival for reasons not caused by our company, the customer is responsible for the full delivery fee and any additional return or restocking fees.
  • Any disputes regarding quantity or quality must be reported within 24 hours of delivery.
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